Phil Z Fby

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Search protector, MP 600

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Monster Cable - Search protector, MP 600
Monster Cable - Search protector, MP 600 - Image 2
Will not turn on the power Never used never worked from the day we bought it for use with my son when he went to college came home from college and said it never worked
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Pros:
  • Great cables

Preferred solution: A replacement search protector

Carlos C Qpv

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Verified Reviewer
| map-marker Buenos Aires, Buenos Aires City Region

No answer since 2019

I returned 2 cables with tracking and have not yet received replacements since 2019 your company has gotten worse I have tracking numbers and it was signed by Cathy or Kathy and Linda
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Loss:
$160
Pros:
  • Use to be good
Cons:
  • Dont care about us costumers

Preferred solution: Full refund

Anonymous
map-marker Paonia, Colorado

What happened to the warranty that justified the price?

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The end fell off of my 4-year-old bass cable, I have always used monster cables and have had a couple of occasions over the years when the cable failed. They replaced them. This time I need a recipe, come on, recipe 4 years later. At your price you need to replace the cable.
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User's recommendation: Replace my cable

Edward M Rlo

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Verified Reviewer
| map-marker North Las Vegas, Nevada

Monster Power Center MK-II

How can I obtain support for my Monster Power product? I recently upgraded my Pioneer Elite receiver and are struggling to find how I can activate the switched outlets of the Power Center.

My previous Pioneer Elite receiver had a switched power outlet on the rear of the receiver such that when turning on the receiver it then activated the Power Center's Switched outlets. My New VSX-LX505 does not have a switched outlet that I can plug my Power Center trigger into. The receiver does have a 12v trigger, but the input for the Power Center appears to be rated at 3v.

Where can I obtain a cable to make that connection? Please advise.

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Pros:
  • Quality products
Cons:
  • Fleeting customer support

Preferred solution: Product Support

Anonymous
map-marker Spring Hill, Florida

Monster is not responding to my request except to request receipt and packaging whic I told them I no longer have

One end of my guitar cable is broken and I would like it fixed or the cable replaced. I have no authorization from Monster cable to allow shipping
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Patrick F Ssy
map-marker North Las Vegas, Nevada

Speaker

Nothing happened Call wasnt answered. Number was out of service What a great service when no one answers the phone
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Cons:
  • Customers service

Preferred solution: Full refund

User's recommendation: No way

Gilberth M

Sound quality is poor.

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No number to call for immediate assistance. Product quality is not so good tried different media and still poor sounds quality.
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Loss:
$100
Pros:
  • Nice design

Preferred solution: An answer or a refund

Sal M Bif

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Verified Reviewer

Boomerang model information

I need to know the difference between the Boomerang neck speaker models. Amazon had two models priced similar and cannot determine the difference before I purchase
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Preferred solution: answer to my question

Maria M Ocj

Defective monster high definition power Center hdp1850G

Your phone # 877-800-**** not receiving calls! You need to provide a proper Customer Service phone #.
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Preferred solution: Full refund

Keveon Nmp

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Verified Reviewer
| map-marker Morristown, Tennessee

Bad. Cable

I need a new cable it's a 25 foot cable I paid a lot of money I have only had your cable less then 6 months
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User's recommendation: I might if you all fix this

Ben A Iqg

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Verified Reviewer
| map-marker Calgary, Alberta

New isport earbuds will not hold a charge

Bought Monster Earbuds in Hudson store at LAS airport and when I got home tried charging them up. They do not hold a charge at all.
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User's recommendation: At this point I have tried phoning and emailing Monster and no response

Heather H Qyg

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Verified Reviewer

Warranty information

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After a product failure and subsequent damage to our TV- which are both supposed to be covered under a lifetime warranty- there is ZERO response and much hassle trying to find anyone to take our call, email, or any attempt to make contact. Multiple places claim to have a new way to reach them- all dead ends. Product worked perfectly until it didnt.
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Cons:
  • No accountability

Preferred solution: Refund or replacement of product and replacement funds for damages to the device the product was supposed to protect- both are supposedly within the warranty limits.

Claus S Qgu

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Verified Reviewer
| map-marker Essen, North Rhine-Westphalia

Monster Cable 0.75DA WW Patchcable

Hello there, purchased this from Thomann as fpr use with electric guitar; now on the package it says acoustic, and an acoustic guitar is on the package, which was not to be seen in the article description. May I ask you directly, if the patch chords really are meant to be used , at least first and foremost, with acoustic guitar, or might they work well with electric as well? Thanksa a lot from Germany
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User's recommendation: unfortunately no personal answer, only referring to the website..

David R Qfl

Cable for life

It appears their customer service number doesn't work. When I called on my phone it gave a funny buzz sound. When I called through your site there is a message that says the voicemail is not set up to receive message. I cannot find any other phone number for their customer service to request a repair or replacement of my broken cable.
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Pros:
  • Good quality connection for clean sound
Cons:
  • No customer service is available to support with issues

Preferred solution: Replacement Cable

User's recommendation: Don't spend the extra money if it is only for the purpose of the lifetime warranty.

Anonymous
map-marker Calgary, Alberta

To be clear that I'm just bummed, not against Monster.

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I purchased a few Monster Products over the years.. Always happy with everything. Not until this charging issue I had. (did I ever experience a fail) I'm just bummed out I did. I really just wish I could replace it.
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User's recommendation: Monster is a gr we at brand and makes a good prduct.

Fernando S Sie

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Verified Reviewer
| map-marker Dallas, Texas

Hi I have a monster cable 21 feet long

Hi I have a monster cable 21 feet long
The wire cable is not working I have with him long time ago this is on warranty I need to place this is instrument 21 feet long cable monster cable
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Preferred solution: Can you send me at this address 3113 County Rd. 1025 Farmersville TX 75442

User's recommendation: Well I lie how they work

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