Contact Monster Cable Customer Service
Monster Cable Phone Numbers and Emails
Toll-Free Number:
-
(877) 800-8989
Monster Cable Emails:
Monster Cable Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Monster Cable Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Monster Cable is 8778008989.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Monster Cable may ask you for the following information to identify you as a customer: nothing.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Monster Cable Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Monster Cable is 8778008989.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Monster Cable may ask you for the following information to identify you as a customer: nothing.
People call Monster Cable mainly because of product/ service, request for information, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Monster Cable is customersupport@monsterproducts.com. 100% of customers use this email address to address their issues and concerns.
How to Contact Monster Cable?
Most Popular Number:
| Total calls: 473 | Issues resolved: 5 | Last call: Jan 8, 2026 |
Contact Information
Monster Cable Website:
Monster Cable Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 7:00AM-4:45PM (PST)
Fax:
How Good is Monster Cable's Customer Service?
No communication what’s so ever !! Their phone has not been answered since 2019 you try to call
The number leads to a chain of messages- first seemingly from the company indicating the line is not accepting calls; the second message is from what sounds like a cell phone company indicating that voice messages have not been set up; and finally, what sounds like the old land line phone company telling you, “your call cannot be completed as dialed hang up and try again later.” I tried again later and got the exact same three messages in the exact same order. Something is extremely fishy about that combination. Truly even if the company closed a message to that effect could be made available for a certain timeframe. If another company bought them ought then legally, didn’t they also buy the warranty agreements? And shouldn’t they then provide a way for former customers to reach them? Someone is avoiding responsibility.
Summary of Monster Cable Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Monster Cable?
Product/ Service Question:
- “Product issue”
- “Product malfunction”
- “Defective guitar cable”
Request for Information Question:
- “Speaker not working”
- “Speaker”
- “Pairing speakers”
Return/ Replace Question:
- “Replace cable”
- “Cable replacement”
- “Replace 25 foot cable”
Payments and Charges Question:
- “Need to pay my bill over the phone”
- “Paid for upgraded service and it has not been added and my contact is not responding”
- “No remote or for charging cables and or instructions”
Staff Question:
- “My service has expired and the message to contact provider for extension options”
- “My manager code I forgot it”
- “New cable service”
Shipping and Delivery Question:
- “Have not received my order”
- “Shipping.”
- “Tracking number”
Refund Question:
- “I need my refund”
- “Refund”
Account Question:
- “I have a monster 8 in 1 universal remote and I need the code list if you could email it to me”
- “Account Login”
Activation/ Cancellation Question:
- “Want to subscribe”
Other Question:
- “Power strip makes LOUD buzzing noise”
- “Repair a cable”
- “Pairing”
Compare Monster Cable Customer Service To
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